Welcome to Yenesse

A new way to travel

Yolcu Uygulaması

Get it on Google Play
Download on the App Store

Sürücü Uygulaması

Get it on Google Play
Download on the App Store

About Us

New Generation Transport/Travel with Yenesse

Yenesse is an application that provides services across Turkey and helps you adopt a new generation understanding of travel/transportation.

Providing the services requested by passengers, it offers high-standard solutions through partners registered in the system from all over Turkey.

Assimilating satisfaction, quality, need-orientedness and transparency, Yenesse offers a journey in Turkey that you have never experienced before.

Minimum Fee, Maximum Service

Yenesse should be your choice for customer-friendly services, time-conscious approaches and maximum benefit in terms of price-performance.

Easy to Use

It will be much easier than you think now to have the privilege of accessing vehicles from every segment and travel opportunities from any location with a single click.

And many more services that make you feel privileged

Enjoy airport transfer, free pickup, in-car services and more.

The Address of Quality Travel: Yenesse

Yenesse meets your expectations as a travel app that makes a difference. Quality, customer focus and price-performance solutions are with you!

Get Started

Why Yenesse?

Yenesse is a great app that helps you to more easily solve problems you encounter while traveling. Moreover, the advantages it offers are not limited to this!

  • Opportunity to get quality service all over Turkey!
  • Opportunity to choose the travel alternative that suits you the best among different options!
  • The privilege of making transparent and quality travel planning!
  • Have a perfect experience by choosing the most preferred drivers and companies!

Personalized Service

  • Yenesse offers the opportunity to choose a personalized vehicle with the welcome services offered in line with the demands of the passengers.

  • It is aimed to achieve satisfaction and a perfect experience within the framework of the service by taking special requests into account.

Transparent Pricing

  • Thanks to the transparent pricing and the impossibility of external intervention, the Yenesse is at an equal distance to all users.

  • In this context, the prices given by the transport companies are only seen by the target users, and trade ethics are kept in the foreground.

  • Customer-friendly, quality and satisfactory service comes to the fore.

Wide Service Area

  • Thanks to the transportation companies registered to our system from every part of Turkey, the opportunity to travel with mid-segment and upper-segment vehicles awaits you.

  • You can choose the service you prefer, taking into account the rating of the company and the driver.

  • Moreover, you can turn to a quality service by keeping your needs in the foreground.

Domestic Software and Capital

  • Yenesse, which is a domestic and national project, was put forward by Turkish software developers and entrepreneurs.

  • As one of the innovative and pioneering brands of the sector, Yenesse serving its customers is also preferred as a brand that will make a difference in the transportation sector.

Free Membership

  • Yenesse, which customers can start using with a free membership, offers a fast and trouble-free working principle in getting a price quote.

  • Make your choice with Yenesse, with solutions for different groups and quality-oriented approaches!

Our Services

Airport Transfer

Our drivers wait for you at the airport for up to 1 hour and offer a quality journey.

Port and Train Station Welcome

It provides drivers to wait for free up to 15 minutes at the port, train station, bus station and other connection points.

In-Vehicle Experience

You can have TV, beverage and free charging options so that our customers can spend more quality time and have a comfortable journey in the vehicle compared to the vehicle they prefer.

Advance inspection

You can get information about the vehicle by examining the vehicle you prefer with photos beforehand.

Rating Opportunity

In order to report your satisfaction with the service you receive, you can rate the company, vehicle and driver.

Frequently Asked Questions

If you can't find your question below, you can always reach us at [email protected]

Yes, you need to create a free membership account to use the Yenesse app. By creating a membership account, you can save your trips and make reservations faster.

"Settings > Profile > Personal Information" you can update your name, email address and other information.

In the mobile application, you can use the "Search" screen to create a new travel request. You can then switch to the "Travels" screen to keep track of the trips you've created. This screen consists of two tabs, "Upcoming" and "History". In the "Upcoming" tab, you can view the dates and details of your trips that have not yet taken place and your future trips, and monitor incoming offers. The "History" tab contains information about your completed and past trips. In this way, you can easily see both your active and past trips.

Yenesse app currently supports English and Turkish languages. New languages are planned to be added in the near future.

Yenesse app currently supports Turkish Lira, Dollar and Euro currencies.

You can contact us from Settings > Contact Us in the app.

Yenesse app works on smartphones and tablets with iOS and Android operating systems.

Yenesse app uses secure and encrypted payment methods for your payments. You can safely complete your payment with a credit or debit card.

When booking a trip, you must enter where and where you will travel, the date and time of travel, the number of adult passengers and children, vehicle preference and in-car requests, if any.

Unfortunately, it is not possible to change reservations directly. However, you can create a new request later by selecting and deleting the request in the "Travels" > "Upcoming" tab. In this way, you will have the opportunity to cancel the current reservation and create a new request with up-to-date information.

Yes, you can book multiple trips and view them all in "Trips" > "Upcoming".

You can cancel the request by selecting and deleting the relevant request in the "Travels > Upcoming" tab.

Yes, you can receive notifications via mobile notifications and e-mails at every stage of your travel reservation. You can also contact the carrier company directly in the application via message.

To share your trip with another person, you can use the "Share" option on the "Journey Details" page and forward the trip information to your friend.

After confirming the reservation, you can message the carrier via the application.

You can specify special vehicle features in the "My In-Vehicle Requests" section when requesting your trip.

Request to book as early as possible will help you get more options and benefits.

No, no stopovers are made at any stopping point after meeting with the driver, except for mandatory situations.

The waiting time for vehicles at airports is up to 1 hour. Other waiting areas such as bus station, marina, train station, etc. In places like this, the waiting time is up to 15 minutes.

First of all, you must login with your phone number to create a Yenesse account. You will then need to enter the code sent to you. You can enter your information on the Settings > Profile > Personal Information screen.

You can change your information on the "Settings > Profile > Personal Information" screen.

An account can be created for each user in the Yenesse app.

If you want to delete your account, you can request deletion of your account by sending an e-mail to [email protected]. Do not forget to indicate in the e-mail that you want to close your account.

For security reasons it is important that you do not share your account with others. Only you should use your account.

To cancel your trip, you can usually cancel up to 12 hours before your trip date.

The fee you paid for your canceled trip will be refunded to the card you have purchased within 5 to 7 working days.

You can cancel the trip by selecting and deleting the relevant trip in the "Travels > Upcoming" tab.

According to the cancellation policy, you can get a full refund if the legal requirements are met after the cancellation.

There is no additional charge for cancellation. However, if you do not cancel within a certain time according to the cancellation policy, there may be a penalty fee.

Yes, you can make a new reservation after the trip you have canceled and plan another trip according to your request.

You can create your support request from [email protected] or "Settings > Contact us" on the mobile application to get any support regarding cancellation and refund processes.

To benefit from the campaigns, choose the appropriate campaign and apply the relevant code during the booking process to benefit from the advantages.

The duration of campaigns may vary depending on the type of campaign. You can check the end date of the campaigns in the "Campaigns" section or on the relevant promotion page.

According to the terms of use of the campaigns, it may be possible to benefit from some campaigns at the same time. However, it is important to check the terms of the campaign.
 

İletişim

Contact Us

Address:

Etiler Mah. Evliya Çelebi Cd. No:23/106 Muratpaşa/ Antalya

Call Us:

+90 850 888 96 77

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